Customer Service

Products

RARE Closeouts buys truckloads of new, overstock and shelf pulled products allowing us to offer 20-70% off the manufacturer's suggested retail price. Under the item description section, we indicate the condition of the item. All items are inspected by RARE Closeouts in their entirety to verify the item is in new condition and complete.  

Product Condition

New: New factory sealed item.

Shelf Pulls:  New item that was already exposed for sale in a retail environment but have been “pulled” from the shelves to be liquidated by the store. These goods are new and have never been used.  Packaging or items may show signs of handling.  The original protective wrapping or manufacturer seal may be missing.  All shelf pulls items are inspected, unused and in new condition.

Overstock: New items that may no longer be in their original master case or factory packaging.

Open Box:  Items that have been returned.

 

Finishes

Color, texture, and graining variations can occur in natural products like wood and stone. These are not normally considered imperfections.

Color representations on computer terminals and screens can be different based on settings and various display technologies.

You agree that you cannot dispute the finish, or color or texture or any other physical attribute after taking delivery of a product.

 

Payment

We accept payments the following major credit cards: Visa, Master Card, American Express, Discover and PayPal.

All payments have to be cleared before the order can be processed or schedule for delivery.

 

Shipping

RARE Closeouts orders are shipped UPS or USPS based on the size and delivery expectation of your order's package.  Shipping charges for your order will be calculated and displayed at checkout.

RARE Closeouts will provide you with an estimated shipping window at the time of order placement, based on what type of delivery you chose.

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

RARE Closeouts currently is only ships to the Midwest States.  If you live outside of the Midwest and would like an item shipped, email us at rarecloseouts@gmail.com.